Privacy Policy.

KidGo (“we,” “us,” or “our”) is the data controller responsible for processing personal data collected via our website and services.

Information We Collect

  • Personal Information: Includes names, email addresses, phone numbers, addresses or neighborhoods, child’s name/grade, school/activity locations, and ride preferences.

  • Non-Personal Information: Technical data such as IP address, device type, browser, and site usage via cookies or analytics.

We only collect data that is reasonably necessary and proportionate for planning and providing our transportation services.

How We Use Your Information

Your data is used to:

  • Provide and manage transportation services.

  • Communicate ride details, confirmations, reminders, and updates.

  • Improve service and user experience.

We do not use your data for marketing purposes without explicit consent, nor do we sell personal data or process it for targeted advertising.

Data Sharing & Third Parties

We may share data with:

  • Service providers (e.g., booking/payment processors) who are bound by confidentiality and security obligations.

  • Legal authorities if required by law.

We do not sell or otherwise disclose personal data for advertising or profiling purposes.

Consumer Rights (Maryland Online Data Privacy Act)

Once effective, you will have the following rights under the Maryland Online Data Privacy Act (effective October 1, 2025):

  • Access: Confirm whether we are processing your data and request a copy.

  • Correction: Request updates to inaccurate information.

  • Deletion: Ask us to delete your data, unless required to keep it.

  • Portability: Request your data in a usable format.

  • Consent Revocation: Withdraw consent as easily as it was given; we will cease processing within 30 days.

  • Appeal Process: If we deny a request, you may appeal within a set timeframe, and we will respond within 60 days.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. When working with third parties, we require them to maintain similar data security standards.

Data Minimization & Retention

We limit data collection to what’s necessary for service provision. We retain your data only as long as needed to manage services, comply with legal obligations, or address disputes.

Children’s Privacy

We do not knowingly collect data directly from children under 13. Our service is intended for children in 2nd grade and up, and all data is collected from parents or guardians.

Changes to This Policy

We may update this Privacy Policy over time. The revised version will be posted here with a new effective date.

Effective Date: 2025-08-01

If you have questions, want to submit a data rights request, or appeal a decision, please contact:
Email: Support@kidgotransport.com